Advance Auto Recycler Frequently Asked Questions?

Q: Are your used parts tested for quality? A: Yes. All critical components undergo rigorous inspection and testing to ensure functionality before sale.

Q: How do I guarantee a part will fit my vehicle? A: The most accurate way to verify fitment is by matching the part to your 17-digit Vehicle Identification Number (VIN).

Q: Do your parts come with a warranty? A: Yes, most parts come with a standard warranty (e.g., 30 or 90 days). See individual product details for specifics.

Q: How fast will my order ship? A: We prioritize speed. Most in-stock orders are processed and shipped within 1 business day.

Q: Do you ship to my state? A: Yes, we provide fast shipping to all 50 states across the US.

Q: What if I order the wrong part by mistake? A: We accept returns within a designated period (e.g., 30 days). Be aware that returns for parts ordered in error may incur a restocking fee.

Q: Are these aftermarket or OEM parts? A: Nearly all our inventory consists of genuine OEM (Original Equipment Manufacturer) parts, pulled directly from the original vehicle models.

Q: Do you ship large items like engines and transmissions? A: Absolutely. We use specialized freight carriers to safely ship heavy freight items to residential or commercial addresses.

Q: Where do you source your vehicles? A: We acquire low-mileage salvage vehicles primarily from insurance auctions and private sellers.

Q: What if the part arrives damaged? A: Please contact our customer support immediately with photos of the damage, and we will facilitate a replacement or refund.